CASE STUDY: How CARCO helped one of the world’s largest global courier delivery service companies gain control of their I-9 program

February 2, 2016 | Bryan Barajas

 ???????????????????????????????????????   A leading global courier delivery service was experiencing major compliance issues prior to having CARCO service their I-9 program. The company’s original I-9 work flow was a monthly pull of applicants that had I-9s to complete. The pull took place usually at month’s end and contained all of the applicants for that month. For instance, all the employees that were starting in the month of January were being handled by the end of January. However, employers are required to have the I-9 forms and E-Verify cases run within three days of the employee’s first day of work for pay. As you can imagine, the company’s compliance rate consistently fell short. On the re-verification end, compliance performance was even more challenging as this process was handled manually.


CARCO provided the client with a fully automated, active and forward leaning system where HR managers and recruiters are guided to complete the necessary steps for timely process completion. The system also advises the HR managers and recruiters of every stage of an employee’s progress.  In a very short period of time, CARCO was able to help the company’s compliance improve significantly.


Simply put, our client’s compliance rate was less than 25% before coming onboard with CARCO. After working with CARCO, their compliance rate now is close to 99.2%!



CARCO’s electronic I-9/E-Verify solution also provided the client with the following tools for success:


  • Easy to use and user friendly admin portal interface that provides quick access to employee accounts and tasks;
  • E-friendly electronic retention to replace paper retention of I-9 data;
  • Email notifications designed to trigger at all key points of the process, which is a major factor in driving high compliance rates with our clients; and
  • Daily and weekly detailed reporting designed to give an overview of any incomplete employee or employer steps of the I-9/E-Verify process.


For more information on CARCO’s I-9/E-Verify Solution, call a CARCO specialist at 866-557-5984 or click here.


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